Privacy Policy

Geniusware is a Canadian business technology company serving Caledon, Brampton, Mississauga, Toronto, the GTA, Ontario, and remote clients across Canada. This Privacy Policy explains how information may be collected, used, and handled when you interact with the Geniusware website, submit a form, book a consultation, complete a payment, or contact us.

This Privacy Policy is provided for transparency about how Geniusware handles the information you share with us.

Depending on how you interact with us, Geniusware may collect:

• Name
• Business name
• Email address
• Phone number
• Service interest
• Project details
• Quote request details
• Consultation request details
• Support request information
• Billing or payment-help request information
• Website change request details
• Careers interest information
• Newsletter signup information
• Any files or screenshots you voluntarily submit through a form
• Technical information such as browser/device data, pages viewed, referral source, and analytics data

Information may be collected through:

• HubSpot forms
• HubSpot meeting / scheduling embeds
• HubSpot payment links
• Contact links
• Email communication
• Phone communication
• Website analytics tools
• Cookies or similar technologies
• Any information you voluntarily provide

Information may be used to:

• Respond to inquiries
• Book consultations
• Prepare quotes and proposals
• Process payments through secure third-party providers
• Provide services and manage projects
• Provide support
• Improve the website experience
• Understand lead sources and website performance
• Send relevant business communications
• Maintain business records
• Meet operational, billing, or legal obligations where applicable

Geniusware may use third-party tools to operate the business and deliver services. These may include:

• HubSpot
• Stripe
• Email and calendar tools
• Website hosting and domain providers
• Analytics tools
• Scheduling tools
• Payment providers
• Other business technology platforms used to deliver services

These providers may process information subject to their own terms and privacy practices. Geniusware does not control, and does not make detailed legal guarantees about, how third parties handle data.

Geniusware does not ask you to email credit card numbers. Payments should be completed through secure payment links or approved payment methods. Payment processing may be handled by third-party providers such as HubSpot and Stripe, subject to their own terms and security practices.

Geniusware does not sell personal information to advertisers. Information may be shared only as needed to operate the business, provide services, process payments, work with service providers, respond to requests, or meet legal and operational obligations.

Geniusware may retain information for as long as reasonably needed for business, service, support, billing, recordkeeping, or legal purposes. Specific retention periods depend on the type of information and the purpose for which it was collected.

Geniusware aims to use reasonable safeguards and secure systems. However, no website, email, or online transmission can be guaranteed to be 100% secure.

You can contact Geniusware to ask about your information, request updates or corrections, unsubscribe from marketing communications where applicable, or ask questions about this policy.

This website is intended for business users and is not directed to children.

This page may be updated from time to time. When it changes, the “Last updated” date should be revised.

For privacy questions, email info@geniusware.ca or support@geniusware.ca. For billing or payment questions, email billing@geniusware.ca.